Customer Support
Context Help
If you lose your way inside our Control Panel, the first thing you should do is click the Help button, which is present on each page. A pop-up menu will show up. It offers exhaustive information about all the operations that you can perform on the given page. Each pop-up menu appears on the same page so that you can swiftly get back to your work.
Video Tutorials
We have a vast selection of tutorial videos describing how to work with our hosting Control Panel. They're created for those of you who would like to see how things are getting done instead of just reading articles. In this way, anyone can quickly find their way around our Control Panel by merely watching our step-by-step educational videos.
F.A.Q.
If you can't find the answer you are looking for, take a glimpse at our extensive FAQ section, which contains questions asked by actual people and provides practical solutions. We regulary update our Frequently Asked Questions section with new entries so as to cover all the innovations and new additions to our web hosting platform.
Ticketing System
If you still can't find the solution you need in the FAQ section either, you can touch base with our fantastic team of tech support engineers available 24x7 and eager to help you with any question. Each trouble ticket you submit will be replied to within sixty minutes (the average trouble ticket response time being just 20 minutes), so you will never have to wait a long time to get an answer to your question.
